Privacy Policy
At Ground Hopper, your privacy is of utmost importance to us. We are committed to protecting your personal information and being transparent about how we use it. This policy explains what information we collect, how we use it, and what rights you have in relation to your personal information.
Information we collect : We collect information that you provide when you place an order, sign up for our newsletter, or contact customer service. This includes your name, email address, billing and shipping addresses, and payment information. We may also collect information about your browsing behavior on our website using cookies and analytics tools.
**How we use your information:** Your personal information will be used for the following purposes:
- Order processing : To process, fulfill and ship your order.
- Customer Service : To provide assistance with your purchases and respond to inquiries.
- Marketing : To send you promotional emails about new collections, offers and news if you have agreed to receive such communications. You can unsubscribe at any time.
- Website improvement : To monitor website performance and improve user experience.
Data Sharing : We do not sell or rent your personal information to third parties. However, we may share your information with trusted service providers (such as payment processors and shipping companies) to fulfill orders or provide customer support.
Your Rights: You have the right to access, update, or request deletion of your personal information at any time. To exercise these rights, please contact us at **[Contact Email]**. In addition, you can manage your cookie preferences or unsubscribe from marketing emails by using the unsubscribe link at the bottom of our communications.
Security : We use industry standard security measures to protect your personal information during transmission and storage. However, no method of transmission over the Internet, or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.
Information we collect : We collect information that you provide when you place an order, sign up for our newsletter, or contact customer service. This includes your name, email address, billing and shipping addresses, and payment information. We may also collect information about your browsing behavior on our website using cookies and analytics tools.
**How we use your information:** Your personal information will be used for the following purposes:
- Order processing : To process, fulfill and ship your order.
- Customer Service : To provide assistance with your purchases and respond to inquiries.
- Marketing : To send you promotional emails about new collections, offers and news if you have agreed to receive such communications. You can unsubscribe at any time.
- Website improvement : To monitor website performance and improve user experience.
Data Sharing : We do not sell or rent your personal information to third parties. However, we may share your information with trusted service providers (such as payment processors and shipping companies) to fulfill orders or provide customer support.
Your Rights: You have the right to access, update, or request deletion of your personal information at any time. To exercise these rights, please contact us at **[Contact Email]**. In addition, you can manage your cookie preferences or unsubscribe from marketing emails by using the unsubscribe link at the bottom of our communications.
Security : We use industry standard security measures to protect your personal information during transmission and storage. However, no method of transmission over the Internet, or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.